Shipping Costs/ Returns

Shipping Costs

From a minimum order value of 90,00 Euro we deliver free shipping in Austria and Germany.

 

7,50 €   Österreich
12,90 €  Deutschland
15,90 €  Belgien, Luxemburg, Niederlande, Slowakei
16,90 €  Italien, Slowenien, Spanien, Frankreich, Estland, Finnland, Griechenland, Irland, Lettland, Malta, Portugal

Returns

We accept returns from Austria and Germany free of charge.

To avoid unnecessary costs and delays for the return, please send us a short email to this address shop@alpakazucht-steirerland.at

Please enter your customer number, your name, the order number and the reason for the return.

We will then send the DHL return note to your specified email address immediately.

After you received it, please print out the return note and attach it to your package.

Please do not send the goods to us without freight or without the DHL return note!

The acceptance of consignments without freight, outside Austria and Germany is refused.

 

Insured up to 500 Euro!